Your privacy
Privacy Policy
How River Valley Mutual Insurance Company collects, uses and protects your information.
River Valley Mutual Insurance Company (“River Valley Mutual,” “we,” “us”) respects your privacy. This policy explains what information we collect through this website and how we use and safeguard it. It does not replace any privacy notices provided with your insurance policy.
Information we collect
We collect information you choose to provide — for example, when you contact us, request a quote, or ask a question. We may also collect limited technical information automatically, such as your browser type, pages visited and general location, to help the site function and improve.
How we use information
- To respond to your inquiries and service requests
- To connect you with a local independent agent
- To operate, maintain and improve this website
- To meet legal and regulatory obligations
Online payments
Online bill payments are processed by our third-party payment provider, InvoiceCloud. When you make a payment you leave this website and enter InvoiceCloud’s secure portal, which is governed by its own privacy and security practices. River Valley Mutual does not store your full card or bank details on this website.
Sharing of information
We do not sell your personal information. We share information only as needed to service your policy — for example, with your independent agent, our reinsurers, and service providers — or as required by law.
Cookies
This site may use basic cookies to remember preferences and understand how the site is used. You can control cookies through your browser settings.
Security
We use reasonable administrative and technical safeguards to protect information under our control. No method of transmission over the Internet is completely secure, however, and we cannot guarantee absolute security.
Contact us
Questions about this policy? Write to River Valley Mutual Insurance Company, P.O. Box 646, Whitehall, WI 54773, call (715) 538-2123, or email [email protected].
This page is provided as a starting point and should be reviewed by the company and its legal counsel before publication.